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Professional ServicesBoutique consulting firm
Identifying Billable-Time Leaks in Drafting Tasks
Detected 24 monthly hours per partner lost to non-billable tasks.
24hrecoverable per partner, per month
The Challenge
The firm noticed a drop in leadership productivity but lacked objective data on which manual administrative processes were eating into consulting and sales hours.
The Solution
We audited the operational log and found that consultants and partners spent more than 6 hours a week repeating and adapting business proposals from scratch.
AuditBillable HoursROI
Results & Benefits
- ✓Pinpointed 24 monthly hours wasted per senior partner at the firm.
- ✓Built the ROI case needed to move forward with automating the process.
- ✓Standardized the structure of technical-commercial proposals.
Agent involved
Calla — Hours Auditor →Case study based on a common business problem, solved with custom AI and automation.